Know your legal rights
Your Car. Your Right to Choose Your Repairer.
Whilst our work is approved by the vast majority of insurers, there are some that may insist your vehicle be taken to one of their ‘approved’ repairers.
If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do. All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, meaning that you do not need to use your insurance companies favoured establishment and you do not need two estimates.
Also, your insurers 'recommended repairer' may not have official manufacturer approval status or hold a BS10125 approval for vehicle body repair like we do here at West Midlands Accident Repairs in Tipton, Dudley, Wolverhampton, Midlands.
If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, give West Midlands Accident Repairs in Tipton, Dudley a call FIRST and take advantage of our complimentary accident assistance service. REMEMBER; It’s YOUR CAR.YOUR CHOICE!
Non Fault Accident Assistance Dudley, Wolverhampton
Just one phone call and we will recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, and have our expert technicians repair your vehicle back to its original standard at our state-of-the-art bodyshop facility in Tipton, Dudley.
Accidents can be very stressful. We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.
As a non-fault claim, you will have no excess to pay and your no claim bonus will not be affected, as all costs are recovered from the responsible parties' insurance
Courtesy Cars & Mobility
Here at West Midlands Accident Repairs in Tipton, Dudley we have a selection of manual and automatic courtesy vehicles available to keep you mobile whilst we are repairing your vehicle. Subject to availability. We can offer free collection and delivery within a certain radius. For a small charge we may be able to provide hire if you choose not to use your insurance.
Vehicle Recovery
If you require recovery of your undrivable vehicle after an accident give West Midlands Accident Repairs a call and one of our experts will be at hand to ensure you get assistance quickly, safely and stress free, and can provide storage in our yard. We will also arrange for your car to be repaired by our skilled technicians at our state-of-the-art repair facility in Tipton, Dudley.
